Terms and Conditions

Welcome to RoadWise Shop. By accessing or using our website (www.theroadwise.com) and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General Information

This website is operated by RoadWise Shop. Throughout the site, the terms “we,” “us,” and “our” refer to RoadWise Shop. We offer this website, including all information, tools, and services available, conditioned upon your acceptance of these Terms and Conditions.

2. Use of Our Website

  • You agree not to misuse our website or engage in unlawful activities.

  • You must be at least 18 years old, or using the website under the supervision of a parent or guardian.

3. Products and Orders

  • We make every effort to ensure product descriptions, images, and prices are accurate.

  • Prices and availability are subject to change without notice.

  • By placing an order, you agree to provide accurate and complete information.

4. Payments

  • All payments must be made using the approved payment methods available at checkout.

  • We do not store your payment details; transactions are processed securely through trusted third-party payment providers.

5. Shipping

  • Orders are processed within 1–2 business days.

  • Delivery times vary by location; estimated delivery details can be found in our Shipping Policy.

  • We are not responsible for delays caused by customs, carriers, or unforeseen circumstances.

6. Returns and Refunds

  • Our Refund & Returns Policy applies to all orders.

  • Products must be returned in original condition and packaging within the specified return period.

7. Limitation of Liability

  • We are not liable for damages arising from misuse of our products, incorrect installation, or non-compliance with local laws.

  • Dashcams and other devices must be used in accordance with applicable privacy and traffic regulations.

8. Intellectual Property

  • All content on this website (text, graphics, images, logos, etc.) is the property of RoadWise Shop and may not be reproduced without permission.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Germany. Any disputes will be handled by the courts of Berlin, Germany.

10. Contact Information

For any questions about these Terms and Conditions, please contact us:

RoadWise Shop
📍 Alexanderplatz 4, 10178 Berlin, Germany
📧 support@theroadwise.com
📞 +49 30 7879920